CRM Integration

For merchants running a CRM system, Enterprise Payment Exchange provides a module for enabling card-based transactions to be tokenised and authorised in the CRM environment through the Core module running on the merchant’s ECC back-end. Settlement is designed to be only run from the ECC system. The standard CRM-ECC RFC communication architecture is used to broker all messages between the systems.

All transaction requests brokered through the ECC back-end will use the standard configuration within this system to derive the correct communication credentials and pass messages out through the web service portal to the designated clearinghouse.

CRM E-Commerce

This module is a small enhancement set required for merchants that wish to implement both the E-Commerce and CRM modules that enables the e-commerce functionality such as customer card token retrieval from a CRM back-end.